#Battery checkup.
Today I had a service appointment at the Mitsubishi dealership.
I was instructed by the service desk that any inspection of the car will be done on my request and on my expense. The price for the below procedure is around 30 EUR. The price for an advance diagnostics of the battery is around 250 EUR. For the advance diagnostics you have to leave the car in service for 2 days with no replacement car.
The service technician was unable to find the information about the battery capacity using the diagnostic software. He only mange to make a snapshot of the logs to be send to a different technician for interpretation without me knowing what or how he or the other tech guy are doing this computations.
“VIN Not Applicable. Battery capacity N/A !”
In the end I was informed that the service is unable to tell me anything about the battery because the car is very new: VIN Not Applicable and Battery capacity N/A. I was not charged any money.
I want to share with you that the technician was very polite and very nice and willing to help, but its abilities to do his job was impaired by the fact that the VIN was not presented in Mitsubishi service DB.
As a recap: I didn't complain about the battery level being beneath 70%! I complained (raised my concerned) about the rapid rate of decline of EV range = battery capacity = Amperage, the degrading slop of the battery. This is the issue brought to Mitsubishi attention not battery capacity < 70%. As you can see in the attached picture, the procedure applied in service was NOT for determining such a slope and if my car battery is in natural degrading parameters or not, instead if it hold 70% of capacity or not!
“Official values: 1,1 AH battery capacity less then NEW!”
The only value gather form the battery was that the battery amperage capacity value is 43.4 AH, - 1,1 AH less then NEW after 7 home charges & in the first 400km.
I asked the Service Center if I will be informed about a possible resolution on my VIN Not Applicable technical issue and the answer was: "You better call as in the future!"
Attention! Important #tip!
During your mandatory revisions (1 year or 20.000 km) ask for a BATTERY TEST and see that this test was performed in the revision bulletin, usually only checks for error code thrown by the car computer are done.
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