Mitsubishi customer support.
“Mitsubishi = I Don't care!”
If Mitsubishi do not care about me as a customer, I decided not to care about their products and this to be the last thing that I buy from Renault-Nissan-Mitsubishi. They still did not replay to the tickets open at MME (Mitsubishi Motors Europe) or the local country distributor, so I decided to open a ticket in Japan at MMC (Mitsubishi Motors Corporation). It was very hard to do because the local phone number can only be access from Japan, being a toll-free number and the internet form accepts only Japanese characters and local IP, so you will need to use a Japan proxy.
After a couple of days MMC replay to the ticket only to send me to MME and the local distributor.
Electric range drop test
“After first 7 charges I lost 4 km of EV range”
On Sunday I decided to do an EV range drop test by having a road trip to a nearby town (68km away), the conclusion was that the car lost 4 km of EV range from full, in comparison with the first run. From 55.9 to 51.3 km in EcoMode! Official figures received with the car paper informed me of 57 km of electric range.
“CHAdeMO starts from 33%!”
This town had a CHAdeMO station, with this occasion I have tested the Quick Charging capability of the car. Outlander PHEV Quick Charging capability from a CHAdeMO station is rubbish! When the car battery is depleted it is actually at 33%. CHAdeMO charges the car only to 80% of battery capacity which is actually 70% of car battery state of charge. In real life km, quick charging adds around 30km on a good day and for a NEW battery.
F**k the engine!
Another very upsetting thing with the car is: the continuous start / stop after the battery is depleted; in 15 km the engine started more than 10 times with the longest period being 5km and the shortest 100m. The real-life behavior when the battery is empty (30%), and the engine is up to temperature is car starts the engine and a couple of seconds later it shuts it down. Why? Leave it at least a couple of km, or until some percentage is reached.
The gas gauge is inaccurate; the error is around 3 liters of gas. For a small tank of only 45 liters this is big, especially if you usually use the car as an EV, or let’s put it different, is more then half of the EV battery (equivalent of around 5 liters of gas). I will detail the math later.
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